Business Terms & Conditions

 

 

DISCLAIMER

 

            You agree that the Services are of a cosmetic nature only and are not intended for medical purposes.

 

            You understand that withholding information or providing misinformation may result in contraindications and/or irritation to the skin from treatments received. You warrant that you will not use our Services if you are currently taking or have recently (in the previous 6 months) taken isotretinoin medication, are pregnant and/or breastfeeding, or have an active fungal, viral or bacterial infection or any other contraindications on the day of the Appointment.

 

            If you answered ’Yes’ to any of the health condition questions in the Forms, we may require you to seek guidance from your GP or appropriate allied health professional and return with a copy of the doctor’s clearance letter prior to receiving the Services.

 

            You acknowledge and agree that the questionnaire is intended for general use only and in no way guarantees against harm, injury or death. We accept no liability for any loss, damage or injury that may arise from any person acting on any information contained in this tool.

 

            You warrant that you will:

(a)        provide us with accurate information including completing all relevant Documentation;

(b)        comply with any safety guidelines, instructions and/or rules that we provide or otherwise communicate to you; and

(c)        stop using the Services and alert us immediately if you have any concerns about your health or safety, or if you start feeling dizzy, faint or unwell during your Appointment.

 

 

  • BACKGROUND
    • These terms and conditions create a legally binding agreement (the Agreement) between Rejuvenate Hair and Skin Pty Ltd (ABN 44 662 420 340) (referred to in these terms as ‘’RHS’’, “Us”, “We” and “Our”) and you.
  • CLIENT OBLIGATIONS
    • PROVIDE INFORMATION
      • The Client must provide RHS with all documentation including accurately completing all Forms (Documentation) and any other information and assistance reasonably required by RHS to perform the Services.
    • Services
      • Consultations

All Clients are required to make an initial Appointment for a Consultation to discuss any questions they may have in relation to the Services and to determine which Service option and Frequency (Treatment Plan) best caters for their desired outcomes. Clients can book Appointments for Services after a Consultation.

  • Appointments, Fees and payment
    • Fees
      • Our Fees are available on our Website and RHS reserves the right, in its sole discretion, to update the fees payable from time to time. Any such changes to RHS’ fee structure will be updated on our website or otherwise communicated to you.
    • Deposits
      • All Appointments for Services must be made by contacting RHS and require a $100 Deposit at the time of booking which is deductible from the Service Fees of each Appointment.
      • RHS requests 24 hours’ notice if you need to cancel or reschedule an Appointment. If less than 24 hours’ notice is given, RHS reserves the right to charge a $50 Cancellation Fee.
    • Payment
      • The balance of the Service Fees is due at each Appointment unless otherwise agreed in writing by completing a Payment Plan Agreement Form (Payment Form).
      • Where payment is to be made under a Payment Plan, each Payment is due at the relevant Appointment as indicated on the Payment Form. Where Payment under a Payment Plan is late, RHS reserves the right to charge a $25 Late Fee and suspend the Services until payment has been made.
      • All Fees including the Deposit and Service Fees must be paid using the payment method directed to you by us from time to time. Such payment method may include or require the use of a third-party payment processor (Payment Provider).
      • You agree to review and be bound by the terms and conditions of any third-party booking services or Payment Providers as required by law and acknowledge that such terms will apply to your use of any third party Payment Provider or booking services (as the case may be).
      • RHS reserves the right to charge credit card surcharges in the event payments are made using a credit, debit or charge card (including Visa, MasterCard or American Express).
    • PRIVACY
      • The parties must comply with:
        • if applicable, their respective obligations under the Privacy Act 1988 (Cth); and
        • RHS’s privacy policy as in force from time to time.
      • The Client agrees that RHS may change its privacy policy from time to time and that the most up to date version will be available on the RHS website.
    • SUBCONTRACTING
      • RHS may subcontract any aspect of providing the Services and the Client hereby consents to such subcontracting.
    • WAIVER AND INDEMNITY
      • You understand and acknowledge that use of the Services may expose you to risk, including accidents, serious injury or illness. You assume all risk of illness or injury injuries associated with your use of the Services, including but not limited to skin irritation and sensitivity, minor bruising and pinpoint bruising, nausea and infection and you hereby exclude us from liability.
      • Because the Services carry health risks, we suggest you seek medical advice from a doctor (if required) before using the Services. You agree that when you use the Services, you do so entirely at your own risk.
      • You warrant and represent that you have no illness or health conditions (Conditions) that may affect your use of the Services. If you are aware of such Conditions, you use the Services entirely at your own risk.
      • You exclude us and our officers, employees and contractors involved in your use of the Services (Releasees) from any demand, claim, or other proceeding in relation to any injury or death or loss or damage to personal property in connection with your use of the Services, whether or not caused by the negligence of a Releasee.
      • You agree to indemnify each Releasee in relation to any demand, claim or proceeding that may be brought in connection with your use of the Services where circumstances giving rise to such a demand, claim, or proceeding were caused or contributed to by you or your breach of this Agreement.
    • GENERAL
      • GOVERNING LAW AND JURISDICTION
        • This agreement is governed by the law applying in Victoria, Australia. Each party irrevocably submits to the exclusive jurisdiction of the courts of Victoria, Australia and courts of appeal from them in respect of any proceedings arising out of or in connection with this agreement. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.
      • ENTIRE AGREEMENT
        • This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement.
      • INTERPRETATION

In this Agreement, the following rules of interpretation apply:

  • (singular and plural) words in the singular includes the plural (and vice versa);
  • (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
  • (currency) a reference to “$” or “dollar” is to Australian currency; and
  • (headings) headings and words in bold type are for convenience only and do not affect interpretation.